Viator is a company owned by TripAdvisor and is based in San Francisco, founded in 1995. Offering a worldwide collection of bookable experiences including outdoor activities, private tours, indoor activities with thousands of ‘things to do’ around the globe. Similar to Trip Advisor, Viator offers travelers tools like reviews, the ability to upload photos, a rating system and customer recommendations.
Booking Tours with Viator
For visitors, it’s easy to find and book tours with an alphabetical list of activities from the left-hand side of the page to choose from. With additional filters you can select Dates, Price, Duration, Ratings and more to find your perfect activity.
Each experience advertised includes a photo, star-rating, start time and price (usually in the currency of your current location). When you view a tour or activity you’ll see more detailed photos and description with a number of customer reviews and ratings below.
Seasonal Pricing and Rates
By clicking on the calendar to check availability, you’ll see various seasonal prices which can change daily. You can select the date and select the appropriate pricing category (adults, children, senior or infants etc). Optionally, some tours have further choices which can include additional extras. You can simply add the tour to your shopping cart and proceed to the Checkout to pay using your credit card or Paypal.
Integration with Bokun
If you have a Bokun account then you will really benefit from an integration with Viator. This opens up your tours and activities to a global marketplace with retaining inventory management and full control of your availability and pricing. All pricing can be controlled within your Bokun account! You can also benefit from Enhanced Connectivity – This is Bokun’s way of integrating your product information from 1 platform which displays and syncronize over the 2 accounts.
To integrate you will need to have both accounts active. Give your Viator account number to Bokun and they will integrate your products from Viator into your Bokun account. Now you will be connected with 1 calendar and be able to see all bookings from either account completely syncronised.
Enhanced Listings for Bokun Users
After you have integrated Bokun with your Viator account you will benefit from enhanced listings which are as good as sponsored ads on a global network. This is a massive advantage for tour and activity providers!
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